Welcome back for Part 2. We have lots more great info, tips and advice for you today so let’s get right to it shall we.
Never be afraid to complain to your bank if they deserve it. The fact is, nobody likes to hear from a dissatisfied customer but they would rather hear that you’re not happy and try to fix your problem then watch your fanny as the door hits it on the way out. If you talk to someone at your bank about a problem you’re having and they don’t take care of it to your satisfaction don’t hesitate to ask for the help of a manager or supervisor. If things really get out of hand you can always contact the federal bank regulator in your state for help.
Speaking of not being afraid to complain, don’t be afraid to ask your bank for a break if you need one. If you just bounced a check by accident, you think that you mortgage application fees are too high or you’re having problems repaying a loan talk to them and see if they’re willing to cut you some slack and/or possibly lower your rates. If you’ve always kept your accounts in good standing you may be surprised at what your bank is willing to do for you.
Make a habit out of reading your statements every month. If you don’t you may miss a new charge, mistake, fee or something else that’s costing you money. Plus if there are unauthorized charges you’ll spot them in time to possibly do something about them. This is vital as many states have laws that say you need to do this within a reasonable time period.
Always read the fine print as this will prevent stress, anger and frustration down the road. Banks are in the business of making money and will do whatever they can to make more. Even so-called ‘free’ accounts can have certain fees attached, credit card fees that were great when you signed up can be increased and minimum balances may affect what you need to pay. Read everything so that you don’t get any unpleasant surprises.
This is vital but few people do it well; keep good bank records. Documents, receipts and anything paper should be help onto until the charges are confirmed by your bank. Once they are you can toss them but make sure you shred them so that the information can’t be used by an identity thief.
And there you have them; a number of excellent tips, ideas and some good advice that you can use when dealing with any bank. We hope you liked this 2 Part series and invite you back for more great info sometime very soon.